We have a no-hassle moneyback guarantee on any online purchase made via our online store. For further information, please visit our shipping & returns policy. Or for further enquiries, please contact us.

When choosing your candle, the first thing to consider is the room you want to use it in.

Our candles are made from the finest mineral wax and pure fragrances, to ensure the longest burn time.
- Our classic 220g candles burn for up to 50 hours.
- Our three wick 650g candles burn up to 120 hours.
Please note that burn times may vary depending on usage and care.

For further information on candle use, please visit our care & use page.

We love our candle jars, not only do they look gorgeous illuminated with candlelight, but they make very attractive home accessories also.

You can use your candle jar as the perfect desk tidy, to keep makeup brushes in one place or as a decorative object in your living space. We've even seen them as plant pots! For more inspiration on how to reuse your Ludus candle jar, visit our Instagram page.

To remove the residue wax, we recommend following these steps:
- Pop your jar on a protective surface and fill it halfway with hot water. The wax will start to float to the top of the water.
- Leave to stand until the water has cooled and the floating wax has hardened.
- Dispose of the wax and wick holder - you may need a knife to help remove it from the base.
- Rinse your jar and wash with warm, soapy water and a sponge.
- Thoroughly dry with a soft cloth.

Our products have a 12-month shelf life once opened.

We don't have expiration dates on our body care products. Instead, you can see the POA symbol on the packaging, this is an indication of how many months you can use a product after opening.

All of our products are made in the UK.

Yes, our products are vegan-friendly and cruelty-free.

Our candles are made using the finest mineral wax.